Privacy Policy

Last updated: March 21, 2025

1. Overview

This Privacy Policy describes how Humane Plus ("we", "us", "our") processes personal data when you use our website, applications, and related services. It is a template: replace bracketed placeholders with your final legal entity details and have counsel review before publication.

2. Controller

The controller responsible for processing is [Legal entity name], [Street and number], [Postal code] [City], [Country]. Contact: hello@humane.plus.

3. Data we process

We may process account and contact data (e.g. name, email), billing data, technical data (e.g. logs, device/browser), support communications, and content you submit when using the service (e.g. tickets, brand settings). Exact categories depend on your use of the product.

4. Purposes and legal bases

We process data to provide and improve the service, fulfill contracts, comply with law, secure our systems, and—with appropriate basis—communicate about the product. Where GDPR applies, we rely on contract, legitimate interests, consent where required, and legal obligation as applicable.

5. Recipients and transfers

We use subprocessors (e.g. hosting, authentication, email). If data is transferred outside the EEA, we use appropriate safeguards such as Standard Contractual Clauses where required. An up-to-date list of subprocessors should be linked or attached to this policy in production.

6. Retention

We retain data only as long as needed for the purposes above, including legal, tax, and dispute resolution requirements.

7. Your rights

Where applicable, you may have rights to access, rectification, erasure, restriction, portability, and objection. You may lodge a complaint with a supervisory authority. Contact hello@humane.plus to exercise your rights.

8. Changes

We may update this policy and will post the revised version with an updated date.